Credit Card Online Access Upgrade: Quicken & Quickbooks Connectivity Changes

Upgrades to Royal's Credit Card Online Access system on November 8, 2021, will change the way that Members use Quicken® and Quickbooks® bookkeeping software to retrieve their credit card transactions. Please note that only credit cards are affected by this change, not other accounts or loans.

Find the scenario below that applies to your situation to view step-by-step PDF instructions for downloading credit card transactions.

Quicken Users With Consumer Credit Cards

• Instructions for downloading transactions automatically:
  • Quicken Consumer Card Card Transaction Auto Downloads (PDF)
• Instructions for downloading transactions manually:
  • Quicken Consumer Credit Card Transaction Manual Downloads (PDF)

Quicken Users With Business Credit Cards

• Instructions for downloading transactions automatically:
  • Quicken Business Card Card Transaction Auto Downloads (PDF)
• Instructions for downloading transactions manually:
  • Quicken Business Credit Card Transaction Manual Downloads (PDF)

QuickBooks Users With Consumer Credit Cards

• Instructions for downloading transactions manually:
  • QuickBooks Consumer Credit Card Transaction Manual Downloads (PDF)

QuickBooks Users With Business Credit Cards

Currently, there is no manual or automatic transaction download option available from Royal’s systems that allows QuickBooks users to retrieve credit card transactions. We recognize the importance of this function to our Business Members and apologize for the inconvenience. Providing this feature to our Business Members as soon as we possibly can will be a top priority for our team. Royal will be sending additional communications to affected Business Members and updating this page once as soon as a resolution is available.