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Pay Loan From Non-Royal Account Upgrade Coming October 9

Royal Credit Union is upgrading the Pay Loan From Non-Royal Account feature in online banking and our mobile app.  

  • Pay Loan From Non-Royal Account will not be available from October 8 at 9 a.m. to October 9 at 1 p.m. Members should make any changes or schedule their payments before October 8 at 9 a.m.  
  • Scheduled payments will continue to be processed during this time. 
  • Royal will migrate future scheduled payments, 3 months of past payment history, and external account information for migrated payments to the new Pay Loan From Non-Royal Account feature. No action is needed from Members for this migration. 
  • After October 8, 2024, if Members access the Pay Loan From Non-Royal Account feature, they will not be able to enroll in Royal’s Online Loan Payments feature. Members should continue to log in to Royal’s online banking or mobile app to make payments with the Pay Loan From Non-Royal Account feature or use the Online Loan Payments Guest Pay option. 

About The Upgraded Experience 

The new Pay Loan From Non-Royal Account experience offers several enhancements:
  • When Members add a new external account, the account is available for making payments right away.
  • Members can set up email and text alerts for Pay Loan From Non-Royal Account activity. The upgraded system sends payment confirmation emails.
  • Members can now set up Pay by Text. Members choose the number of days before the due date to receive a text message alert, an amount (such as full amount due or partial payment), and confirm a payment method. Members will receive a text message that allows making a payment by replying to the text message.  

Pay Loan From Non-Royal Account Reminders 

  • Payments made with an account and routing number have no added charges or fees. 
  • Payments made with a debit card will be charged a $6 fee. 
  • One-time payments requested before 8 p.m. on the current date will be applied to the Royal loan immediately. 
  • Funds are withdrawn from non-Royal accounts within 2 business days after the payment date, although this may vary depending on your other financial institution’s processing times. 
  • Members can schedule up to two recurring payments to the same loan.